Internal Documents of Wal-Mart Stores, Inc.

Documents posted on this page are provided to enhance public understanding of Wal-Mart’s policies and internal culture. We will protect the anonymity to anyone who wishes to provide information to us, including documentation of illegal activities or documents implicitly encouraging managers to break the law.

Store Managers’ Manuals & Training Materials

A Manager’s Toolbox to Remaining Union-Free (53 pp pdf, 1997).

Sam’s Club Supervisor’s Handbook (14 pp pdf, not dated) is an abbreviated version of the “Manager’s Toolbox” for Wal-Mart’s Sam’s Club subsidiaries.

Labor Relations and You at Wal-Mart Distribution Center #6022 (44pp pdf, 1991). This is similar to the company-wide manual on unions, but customized for a distribution center.